✈ No Win, No Fee · Free Eligibility Check

Delayed or Canceled Flight?
Get Up to $650!

We fight the airlines so you don't have to. Submit in minutes — our experts handle everything.

350+
Airlines Covered
30%
Standard Fee Only on Win
€0
Upfront Cost
6 yrs
Max Claim Window
EU·UK·IL·US
Regulations
Eligibility & Amounts

What Happened To Your Flight?

Select your disruption type to see your compensation entitlement.

EU Regulation 261/2004
EUR (€) · Claim limit: 2–6 years (varies by country)
Applies to: Flights departing any EU airport, OR flights arriving in the EU operated by an EU-based airline.
🇪🇺 EU — 3+ hrs🇬🇧 UK — 3+ hrs
Distance
Min. Delay
Compensation
Up to 1,500 km
3+ hrs
€250
1,500 – 3,500 km
3+ hrs
€400
Over 3,500 km
3+ hrs
€600
Our Process

How to Get Compensation

Three simple steps — we handle all the hard work.

01

Submit Your Details

Fill in our simple form in under 2 minutes. Flight number, date, and what happened.

02

We Build Your Case

Our team verifies eligibility and prepares all documentation for a strong claim.

03

You Get Paid

We handle all negotiations. Once the airline pays, we transfer your compensation minus our 30% fee.

Total Transparency

Our Fee: Simple & Fair

30% on standard claims. 50% only if a lawyer is needed — and only when we win. No upfront costs, no hidden charges.

Worked Example — EU Flight Delay
Compensation from airline€600
ClaimVelo fee (30%)−€180
You receive€420
* Standard claim, no legal action needed. 50% applies if a lawyer is required.
€0
Zero upfront cost
You never pay anything out of pocket. We take on all the risk.
No win, no fee — guaranteed
If we don't recover compensation for you, you owe us nothing.
🏛
We fight in court too
If the airline refuses, we escalate to court or ADR — still at no extra charge.
👁
Full transparency
You see exactly how much we recover and exactly what we deduct before the transfer.
Why Choose Us

How We Compare

FeatureClaimVelo ✦DIYOthers
No upfront cost
No win, no fee
Commission rate30% / 50%*0%35–50%
Legal escalation to court
EU + UK + IL + US coverage
Expert aviation lawyers
Real-time claim tracking
Personal account manager
Average claim time6–12 wksMonths–years3–6 months
Don't Wait — Time Is Running Out

Claim Time Limits By Country

Delays from years ago may still be claimable — but each day reduces your window.

🇪🇺
EU (most countries)
3 years
from 2023
🇬🇧
UK (England & Wales)
6 years
from 2020
🇬🇧
UK (Scotland)
5 years
from 2021
🇮🇱
Israel
4 years
from 2022
🇫🇷
France
5 years
from 2021
🇳🇱
Netherlands
3 years
from 2023
Our Services

You May Be Eligible to Receive Up to €600

Cancellation

Flight cancelled with less than 14 days notice? You could claim up to €600 per passenger.

Flight Delay

Arrived at your destination 3+ hours late? Compensation rights apply for long delays.

🚫

Denied Boarding

Bumped from your flight due to overbooking? Claim up to 400% of your ticket value.

Why Choose ClaimVelo

The Smart Way to Claim Your Rights

No Win, No Fee

Zero risk. If we don't succeed, you don't pay a single cent. We deduct our fee only from the compensation we win.

350+ Airlines

We handle claims against airlines globally, regardless of where they are based or where you flew.

Expert Legal Team

Our legal experts know every detail of aviation law to ensure you get the maximum possible payout.

Real passengers, real money

What Our Customers Say

★★★★★
€600 won

"Filed my claim in minutes, got €600 for my cancelled flight. They handled absolutely everything."

AM
Ashley M.
EasyJet cancellation
★★★★★
€400 won

"No win no fee made it completely risk-free. €400 in my account without me lifting a finger."

CL
Carlos L.
Wizz Air 4h delay
★★★★★
£520 won

"My flight was delayed 5 hours and I had no idea I could claim. Got £520 back in just 4 weeks."

SK
Sarah K.
British Airways · Heathrow → JFK
EU261 · UK261 · Israeli Law

Flight Delay Compensation: How to Claim Your Cash

A flight delay can ruin a long-planned vacation, cause missed business opportunities, and leave you stranded at an airport terminal for hours. However, aviation regulations ensure that airlines pay for your lost time.

Depending on your itinerary and airline, you are legally protected by EU Regulation 261/2004, UK261, or the Israeli Aviation Services Law. These consumer-focused frameworks allow delayed passengers to claim direct cash payouts regardless of the original ticket price.

€250
Minimum cash payout (short-haul)
€600
Maximum cash payout per ticket
6 yrs
6-year claim window

When Are You Eligible for Flight Delay Compensation?

Your entitlement to a cash payout is determined by the total arrival delay at your final destination, not the departure delay at the gate.

  • 1Delays of 3+ Hours (EU/UK Flights): If you land at your final destination 3 hours or more behind schedule on an eligible EU/UK flight, you are entitled to a fixed cash payout ranging from €250 to €600.
  • 2Delays of 8+ Hours (Israeli Flights): Under Israeli law, a delay stretching past 8 hours triggers mandatory compensation ranging from ₪1,390 to ₪3,340 per passenger.

Your Right to Food, Care, and Hotels at the Airport

Airlines cannot abandon you during an extended delay. Once your delay crosses the 2-hour mark, the operating carrier must provide the following Right to Care amenities free of charge:

  • 1Food and Beverage Vouchers — scaled appropriately to the length of your wait time.
  • 2Complimentary Communication — access to two free phone calls, faxes, or internet access.
  • 3Hotel Accommodations — if your flight is delayed overnight, the airline must pay for a hotel room and provide complimentary airport-to-hotel transport.
Important: If the airline refuses to provide vouchers and you pay out of pocket, keep every itemized receipt. We will claim these back for you alongside your fixed cash compensation.
Refund + Cash Payout

Flight Cancellation Compensation: Get Your Cash Refund

When a carrier cancels a flight you are legally entitled to two separate things: a solution to get you to your destination (or your money back), and an extra cash payout for the severe disruption.

The Dual Rights: Refund vs. Rerouting

If your flight is cancelled the airline must immediately offer you a clear choice:

  • 1A Full Ticket Refund — a complete cash reimbursement of the unused ticket cost within 7–21 days.
  • 2Alternative Transport — rerouting to your final destination on the next available flight, even on a rival airline.

When Does the Cash Payout Trigger?

You are entitled to fixed statutory compensation if the airline notified you of the cancellation less than 14 days before departure:

Route type
Distance
Compensation
Short-haul
Under 1,500 km
€250 / ₪1,390
Medium-haul
1,500 – 3,500 km
€400 / ₪2,220
Long-haul
Over 3,500 km
€600 / ₪3,340
Voucher warning: Airlines push travel vouchers because they often expire unused. Once you accept a voucher you may waive your right to a cash claim. We advise declining vouchers.
Single Booking Rule

Missed Connecting Flight Compensation: Your Legal Rights

If your first flight suffers a minor delay it can trigger a domino effect — causing you to miss your long-haul connection and leaving you stranded at a foreign transit airport. If the entire journey is on one booking reference, the law treats it as a single disrupted experience.

The Golden Rule: One Booking Reference (PNR)

Single Ticket ✓
The airline is legally responsible for your entire journey. A delay on leg one that causes you to miss leg two means free rebooking plus compensation.
Self-Transfer ✗
Two separate tickets bought on different sites are unprotected. If you miss the second flight you must buy a new ticket yourself.

How Your Payout Is Calculated

Compensation is evaluated based on the final arrival delay at your ultimate destination. A 20-minute delay on a short hop that causes you to miss a transatlantic connection — resulting in a 5-hour delay overall — entitles you to a payout based on the total long-haul distance (up to €600 / ₪3,340 per traveler).

Overbooking / Bumping

Denied Boarding Compensation: What to Do If You're Denied Boarding

Airlines routinely oversell tickets. When everyone shows up on time and the aircraft runs out of seats, airlines have the right to "bump" passengers. If you are denied boarding against your will despite checking in on time, international laws require immediate, substantial cash compensation right at the gate.

Involuntary vs. Voluntary Bumping

Voluntary Bumping
If you sign the airline's waiver form you surrender your right to statutory cash compensation under EU261 or Israeli law.
Involuntary Bumping ✓
If you refuse to step down but the airline denies you access anyway, you keep your full statutory rights — up to €600 / ₪3,340 plus an alternative flight.

Immediate Steps to Take at the Gate

  • 1Get It in Writing — ask the gate agent for a written statement that you were denied boarding due to overbooking.
  • 2Keep Your Boarding Pass — your physical ticket or digital boarding pass is your core proof of check-in compliance.
  • 3Demand Immediate Cash — under several jurisdictions you can request your compensation directly at the service desk before leaving the airport.
Post-Brexit UK Law

UK261 Regulation: Passenger Compensation for UK Flights

Following Brexit the British Government transitioned EU passenger protections directly into domestic UK law, known as the Air Passenger Rights Regulations (UK 261). If you experienced a disruption traveling to or from London Heathrow, Gatwick, Luton, Manchester, or any other UK airport, ClaimVelo can help you claim up to £520 per ticket.

Which Flights Fall Under UK261?

  • 1Any flight departing from a UK airport — regardless of the airline's nationality.
  • 2Any flight landing at a UK airport operated by a UK-based carrier (e.g. British Airways, EasyJet).

UK261 Compensation Rates (in GBP £)

Distance
Delay Duration
Compensation
Under 1,500 km
3+ Hours
£220
1,500 – 3,500 km
3+ Hours
£350
Over 3,500 km
3+ Hours
£520
Note on EU carriers: If you fly from Tel Aviv to London on an EU-based carrier like Wizz Air or Lufthansa, your flight is protected by EU261 instead of UK261. The financial protections are identical but the legal filing path differs — ClaimVelo handles both.
FAQ

Frequently Asked Questions

Ready to Claim What's Yours?

Free check, no commitment. Thousands of passengers already paid.

ClaimVelo
Flight compensation specialists. No win, no fee.
support@claimvelo.com347 768 8926
© 2024 ClaimVelo Ltd. All rights reserved.

We use cookies to improve your experience.